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Prime Systems began in June of 1990 as it was founded by Keith R. Duncan. The company was just Keith and Delvin Read in the beginning years as Keith would sell the systems and Delvin would build them. All the systems were delivered to their respective owners by Keith, whether they were for businesses or individuals. Even today the company delivers the vast majority of the systems built. The company began out of Keith's home, later moved to two other locations and today resides in a 5000 square foot facility in Kaysville, Utah. Keith owns the building and property that house the computer company. A significant event early on in Prime Systems history was the association it gained with the Davis School District. From 1992 until 1997 the company built and maintained over 4000 computers for this large school district. That association had far reaching and positive affects as the years have unfolded. In 1998 the company gained a similar contract with Weber State University and today still holds and maintains that contract.
Though totally committed to the educational marketplace, Prime Systems has seen unprecedented growth in recent years in the small and medium sized business market. The company builds and maintains computer desktops, notebook computers and networks for dozens of firms along the Wasatch Front. The firms include banks, credit unions, publishing companies, mortgage offices, dental and medical offices, law firms and manufacturing plants, police and fire departments as well as the personal systems of a lot of their employees.
Service is paramount to Prime Systems success. Keith, who still helps run the company, believes that it is not enough to have a satisfied customer, but must have raving fans instead. Most of the systems and servers built by Prime have a three year warranty in both parts and labor. A few less expensive models carry a year warranty. With very little done in the way of advertising, Prime Systems relies mostly upon word of mouth. Prime Systems currently employs 19 fulltime and parttime employees. Most of these employees are technicians, with a wide range of backgrounds and skills, from basic repairs to a full support of complex networks. A couple of them are dedicated to on site work in homes or businesses, and our sales team can take care of just about any computer need you may have. At anytime there will be three to four employees on site servicing the systems and networks of the many institutions it has gained favor with. The company opens its doors to the public at 9am each morning and closes at 6pm Monday-Friday. But technicians are available for phone tech support from 7am until 10pm Monday-Thursday. The company also opens on Saturday from 10am to 4pm.
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